Last updated: [DATE]
These Terms of Service (“Terms”) govern your access to and use of CrossAlert (the “Service”). The Service is operated by [COMPANY NAME] (“CrossAlert”, “we”, “us”, “our”). By creating an account or using the Service, you agree to these Terms.
If you do not agree, do not use the Service.
CrossAlert provides monitoring and alerting functionality. You can configure monitors and receive notifications (for example by email) when conditions you define are met.
You must be at least 18 years old to use the Service. You are responsible for:
Some features require a paid subscription. Billing is handled by Stripe (our payment processor). Subscriptions are billed in advance on a recurring basis (e.g., monthly) unless stated otherwise at checkout. You may cancel at any time. Unless required by law, we do not provide refunds for partial billing periods. Your access continues until the end of the current billing period. Taxes (including VAT) may apply.
Alerts are informational and may depend on external systems or data providers. Alerts can be delayed, duplicated, or not delivered (for example due to email provider filtering, network issues, or third-party outages). We do not guarantee the accuracy, completeness, or timeliness of any data used by the Service. You remain solely responsible for decisions and actions taken based on alerts.
You agree not to:
We may suspend or terminate accounts that violate these Terms.
We and our licensors own all rights in the Service, including software, branding, and content, except for content you provide. You retain ownership of your data and configurations. You grant us a limited license to host and process your data solely to operate the Service.
Your use of the Service is also governed by our Privacy Policy.
We aim to provide a reliable Service, but we do not guarantee uninterrupted availability. We may modify, update, or discontinue parts of the Service at any time. If a change materially reduces core paid functionality, we will try to provide reasonable notice.
To the maximum extent permitted by law, the Service is provided “as is” and “as available”. We disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law: we are not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities. Our total liability for any claim related to the Service will not exceed the amount you paid to us for the Service in the 12 months before the event giving rise to the claim, or €100 if you have not paid us.
You agree to indemnify and hold CrossAlert harmless from claims, damages, and expenses (including reasonable legal fees) arising out of your use of the Service, your data, or your violation of these Terms.
You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or if we reasonably believe your use poses a security risk or legal exposure. After termination, your access ends. We may delete your data after a reasonable period unless we are required to retain it by law.
These Terms are governed by the laws of the Netherlands, without regard to conflict of law principles. Courts located in the Netherlands will have jurisdiction, unless mandatory consumer law requires otherwise.
Questions about these Terms: support@crossalert.io
Crossalert
Netherlands